Research
My research focuses on analytical and strategic problems in platform operations, service operations, supply chains, pricing, logistics, and technology-enabled markets.
Research Interests
- Operations and supply chain management
- Platform and service operations
- Revenue management and pricing
- Economic modeling
- Mechanism design
- Game theory
- Sharing-economy and two-sided platforms
- Artificial intelligence in operations
Peer-Reviewed Journal Publications
Delivery-Time Benchmark Design in Food Delivery Platforms
Author(s): Jagan Jacob
European Journal of Operational Research, 2026
When to Implement AI-Assisted Policies at a Warehouse?
Author(s): Jagan Jacob
Computers & Industrial Engineering, 2026
Coordinating Incentives and Curb Capacity in a Food Delivery Platform
Author(s): Jagan Jacob
European Journal of Operational Research, 2026
Pricing with Route Choice and At-Location Congestion
Author(s): Jagan Jacob
Operations Research Letters, 2026
Is Telemedicine Worth the Effort?
Author(s): Jagan Jacob, F. Wan, and A. Jin
Computers & Industrial Engineering, 2024
Designing Price-Service Menus in a Product-Service System
Author(s): Jagan Jacob
International Journal of Systems Science: Operations & Logistics, 2023
Should Firms Voluntarily Implement Social Distancing Measures During the COVID-19 Pandemic?
Author(s): Jagan Jacob
International Journal of Systems Science: Operations & Logistics, 2023
Do Wholesale Pricing Strategies Matter During Asymmetric Disruptions?
Author(s): S. Raju, Rofin T. M., Pawan Kumar, and Jagan Jacob
Journal of Modelling in Management, 2023
Ride Solo or Pool
Author(s): Jagan Jacob and R. Roet-Green
European Journal of Operational Research, 2021
Should Competing Firms Cooperate to Reduce Congestion?
Author(s): Jagan Jacob
Transportation Research Part E, 2020
Screening Mechanism When Online Users Have Privacy Concerns
Author(s): Jagan Jacob
International Journal of Revenue Management, 2019